CALLING WORKFLOWS

Browser prompts and click-to-call workflows

Browser and softphone behaviour changes over time. Test the actual setup your callers use before making it part of your campaign process.

01 /

Understand the handoff

A click-to-call link may ask the browser to open a separate calling application. The result depends on browser settings, the installed softphone and the device’s protocol handlers.

02 /

Use supported settings

Follow the current browser and phone-provider documentation. Avoid disabling security protections or applying old registry instructions from an outdated guide.

03 /

Check your calling setup in the demo

Bring your telephony requirements to the product team. Telemanager’s campaign management features should not be taken as a promise that a particular dialler integration is available.

Request a Telemanager demo or explore more campaign guides.

Your next campaign
could feel a lot clearer.

Explore the workflow with your team’s real requirements in mind.